Residents urged to protect pipes ahead of extreme cold

Temperatures in Hickory are expected to drop below freezing and may reach single digits over the next several days. The City of Hickory’s Public Utilities Department is taking precautions to protect the water system and encourages residents to do the same to prevent costly damage from frozen pipes.

Helpful Tips to Avoid Frozen Pipes

• Disconnect and drain garden hoses and install covers on outdoor faucets.
• Keep garage doors closed to reduce exposure to cold air.
• Open kitchen and bathroom cabinet doors to allow warm air to circulate around plumbing.
• Locate and learn how to operate your water shut-off valve in case of an emergency.
• Wrap pipes near exterior walls and in crawl spaces with pipe insulation or heating tape.
• Maintain a consistent indoor temperature day and night. Avoid lowering the thermostat overnight, as this increases the risk of frozen pipes. While it may raise heating costs temporarily, it can prevent expensive water damage and displacement from your home.
• Close windows near water pipes and cover open-air vents to reduce drafts.
• Set faucets to a slow drip during extreme cold, especially when temperatures remain below freezing throughout the day.

Frozen pipes can lead to significant water damage, costly repairs, and even force residents out of their homes for extended periods. Taking these precautions now can help avoid serious issues later.

To report water line breaks or water issues, call the Public Utilities Department at 828-323-7427.

Stay Informed

For the latest updates, visit www.hickorync.gov/winter-weather-updates-january-2026, follow City of Hickory, NC – Government on Facebook, and @CityofHickory on X.